Privacy Policy
Last updated: 10 June 2026
Privacy Policy for Thatch Africa
- Thatch Africa ("we," "our," or "us") is committed to protecting the privacy and personal information of our website visitors and clients.
- This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
What We Collect
We collect personal information that you voluntarily provide to us when you request a quotation, fill out a contact form, or communicate with us. This information may include:
- Name, email, and phone number (if submitted through forms)
- Project details you choose to share
- Site usage data (via cookies and analytics tools)
How We Use Your Information
We use the collected data strictly for professional business purposes, including:
- Preparing and sending itemized project quotations.
- Scheduling and conducting on-site structural assessments.
- Communicating regarding active construction, maintenance, or compliance projects.
- Complying with legal framework requirements, national SANS building regulations, or insurance safety audits.
Information Security
We implement strict technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or misuse. Your data is strictly handled by authorized personnel and is never sold, traded, rented, or leased to third parties for marketing or promotional purposes.
Third-Party Disclosures
We may share your information only with trusted third parties necessary to complete your specific project requirements, strictly under confidentiality and data protection agreements:
- Certified structural engineers and architects.
- Local municipal inspectors and compliance officers.
- Specialized logistics, timber transport, or material delivery teams.
Your Rights Under POPIA
In accordance with South African data protection legislation, you hold full rights regarding your personal information. You have the right to:
- Request access to the personal data we hold about you at any time.
- Request the immediate correction, updating, or deletion of your personal information.
- Object to the active processing of your data if you feel it violates your privacy.
To exercise any of these legal rights, please contact us directly via our official email address listed on our website.
For any questions, concerns, or data requests regarding this policy, please reach out to us directly at our official business email.
For questions or concerns, reach out to: info@thatchafrica.com